Shipping policy

Shipping Policy

Effective Date: November 14, 2026

Bare Earth Co. carefully prepares each order for shipment. Because many of our pieces are one-of-a-kind, vintage, estate, natural, or otherwise unique, we take particular care with packaging and handling.

1. Order Processing

Orders are generally processed within 2–4 business days after payment has been successfully received.

Orders containing made-to-order or specially prepared items may require additional processing time. Any significant processing delay will be communicated to you.

Orders are not processed, packed, or shipped on weekends or major U.S. holidays.

Once your order has shipped, you will receive a shipping confirmation and tracking information when available.

2. Shipping Methods

Available shipping methods and shipping charges will be displayed at checkout.

Shipping rates may vary based on:

  • Destination
  • Package weight and dimensions
  • Shipping method
  • Order value
  • Special handling requirements

For certain higher-value jewelry, gemstone, vintage, or one-of-a-kind pieces, Bare Earth may require an insured or signature-required shipping method.

If a signature is required, this will be communicated before or during checkout whenever reasonably possible.

3. Shipping Destinations

Bare Earth currently ships to addresses within the United States.

We may expand shipping availability to additional countries in the future.

We do not ship to P.O. boxes when a carrier or shipping method requires a physical delivery address.

4. Tracking and Delivery

Tracking information will be provided when available.

Once a package has been accepted by the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures.

Estimated delivery dates are estimates rather than guarantees. Bare Earth is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

5. Incorrect or Incomplete Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to Bare Earth because of an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping charges required to resend the package.

If the package is returned to Bare Earth and the customer does not wish to have it reshipped, any refund will be handled according to our Returns & Refunds Policy, less any non-refundable shipping or related costs where applicable.

6. Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s tracking and delivery systems.

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.

Bare Earth may assist with contacting or filing a claim with the carrier when appropriate, but we cannot guarantee reimbursement for packages that the carrier confirms as delivered.

For high-value orders, signature confirmation and/or insurance may be required.

7. Damaged Packages

Please inspect your package when it arrives.

If your order arrives visibly damaged, photograph the packaging and the item before discarding any packaging materials and contact Bare Earth as soon as possible.

If an item appears to have been damaged during shipping, we may request photographs of:

  • The outer shipping package
  • Any visible damage
  • Interior packaging
  • The item itself
  • The shipping label

This information may be necessary for us to evaluate the issue or file a carrier claim.

Please refer to our Returns & Refunds Policy for information regarding damaged or incorrect merchandise.

8. Missing Items or Incorrect Orders

If your order arrives with an item missing or you receive an item that you did not order, please contact Bare Earth as soon as possible.

We will review the order and work with you to determine the appropriate resolution.

9. Combined Shipping

When multiple items are purchased together, Bare Earth may combine them into a single shipment when it is practical and safe to do so.

Shipping charges may vary depending on the final package size, weight, value, and shipping requirements.

10. Multiple Orders

If you place multiple orders separately, we may ship them separately even if they are placed close together.

We may combine orders when practical, but we do not guarantee that separate orders will be combined.

11. In-Person Purchases

Items purchased directly from Bare Earth at markets, pop-ups, events, or other in-person locations are not subject to this shipping policy unless Bare Earth separately arranges shipment of the purchase.

Any shipping arrangement made for an in-person purchase will be discussed and agreed upon at the time of sale.

12. Vintage, Estate, and One-of-a-Kind Items

Special care is taken when packaging vintage, estate, antique, fragile, or one-of-a-kind items.

Packaging materials may vary depending on the item’s material, age, construction, size, and fragility.

The presence of protective packaging, tissue, boxes, pouches, or other materials may vary from one order to another.

13. Shipping Charges

Shipping charges are generally the responsibility of the customer unless otherwise stated.

Any applicable shipping charge will be displayed at checkout before the order is completed.

Promotional free-shipping offers may be subject to minimum purchase requirements, exclusions, geographic limitations, or other terms stated with the promotion.

14. Shipping Insurance

Bare Earth may insure certain shipments based on the value, fragility, or nature of the item.

When insurance or signature confirmation is required, the applicable shipping arrangement may be included in the shipping charge.

Customers should not refuse or waive a required signature without first contacting Bare Earth.

15. Contact

Questions regarding shipping may be directed to:

Bare Earth Co.
Email: contact@bareearthcompany.com
Website: www.barearthcompany.com

By placing an order with Bare Earth, you acknowledge that you have reviewed this Shipping Policy and agree to its terms.